Integrity & Candour
Our core principle, integrity, helps every facet of the business run efficiently. Candour, which compliments integrity, requires us to be open and honest so that we follow our truths and principles. Integrity and candour work together to build trust, the foundation of all relationships. Through trust, we can be open and engaged, and by projecting trust outwardly, we can create a friendly, productive, and positive environment so that our users, partners, and customers can drive the adoption of our approach and solutions. Our core principle can have no exemptions. No employee, user, partner, or customer should ever compromise our integrity.
We Seek Camaraderie
There is nothing more satisfying than a successful team that supports each other, grows together, and celebrates each other’s wins. As such: Each of us is only a part of this puzzle, and no one piece is better or more important than another. When we fit together seamlessly, the organization can grow and succeed. Even when we’re working alone, no single person owns the truth; we share information openly and proactively. And if we don’t know, we ask.
We are Bold yet Pragmatic
We acknowledge how bold our vision of changing the future of work is. Its realization might be far into the future, but keeping this vision within our sights allows us to see whether an action moves us closer or further away. And pragmatism forces us to recognize the status quo even if we don’t like it. We are building a bridge to change, not forcing it.
As such:
● Radical ideas are not bad ideas.
● We do better for our users.
● We challenge existing assumptions and suggest better approaches (even when they run counter to popular opinions).
● Our creations are simple and better.
We are passionate
To truly make an impact, we must want to, and we must love what we do and what we are part of. The journey is arduous, and the day-to-day tasks and complexities will wear us down unless we are truly committed.
As such:
● We go above and beyond while also having fun and taking things appropriately.
● We celebrate our accomplishments. We are not offended by the passion in others.
● We know that it’s only because they care. We love to win (even more than we hate to lose).
We trust
While making decisions, we trust each other to choose what’s best for our customers first, and then the company and its mission. Even if no one’s watching, we will make the best possible decisions so that we maintain the trust granted to us by others.
As such:
● We fully trust everyone on the team.
● When you own something, you own it!
● When one of us makes a final decision, trust them. They know what they are doing, but feel free to ask questions.
● Trust each other — because everyone is a professional in their field of operation.
We Execute
Our execution of an idea is far more important than the idea itself. It’s always better to act than not to, and even if we don’t have all the information, we should still work to execute an idea. And when a decision leads to a negative result, we don’t try to look for blame.
As such:
● We’re constantly moving at high velocity to improve.
● We strive to create singular decision-makers.
We are Human
Our humanity means that we are imperfect and incomplete. We can continue to learn and evolve, but each of us must choose to embark upon this journey. And when we do, we will discover new revelations and understandings that will provide plenty of opportunities to receive feedback, learn, and adapt.
As such:
● We are kind and optimistic.
● We are empathetic to everyone, inside or outside of the organization.
● We are not overconfident.
● We are ALL equal.