What is Right to Information (RTI)?
The Right to Information Act 2009 (Qld) gives you the right to apply for documents held by the Hadom Group. Right to Information is the Queensland Government\’s approach to giving the community greater access to information. This right is subject to limitations, including where information would be exempt or contrary to the public interest to release.
Accessing information:
You can access information held by the Hadom Group through:
Administrative access scheme,
Publication scheme,
Formal application, or
Disclosure log.
Before making a formal application, please check if the information is available through our publication scheme, disclosure log, or administrative access scheme.
All requests to access information should be directed in the first instance to the Hadom Group’s RTI/Privacy Officer using the ‘Contact us’ details.
To find out about information privacy and how to correct your personal information, please visit our Privacy page.
Administrative access scheme:
Requests for your personal information and non-personal information will be handled administratively and proactively, wherever possible, and without the need for a formal application. Fees and charges do not apply to documents released administratively.
How to lodge?
Submit your request to the Hadom Group\’s RTI/Privacy Officer by email or post with a description of the specific personal information you are seeking.
Submit proof of your identity and when applicable, proof of the identity of any person acting on your behalf with your authority for personal information requests.
Please note that some personal information may be deemed too sensitive to release under our administrative access scheme. For information not available through our administrative access scheme, a formal application can be made.
Publication scheme:
Our publication scheme gives the public access to a broad range of non-personal information held by the Hadom Group about its operations and activities. This is routinely available through channels such as our website, printed and electronic publications, public lectures, and events. This is grouped into seven classes of information that reflect the main functions of the Hadom Group.
Formal application:
A formal application can request:
non-personal information made under the Right to Information Act 2009 (Qld) [RTI Act]; and/or
your personal information made under the Information Privacy Act 2009 (Qld) [IP Act].
Fees and charges may apply for formal applications, in accordance with the RTI Act.
If you are unable to apply, another person can apply on your behalf with your authority.
Disclosure log:
Our Disclosure log lists a summary of non-personal information we’ve already released in response to formal applications made under the Right to Information Act 2009 (Qld), and is considered to be of significant interest to the wider public.
Documents which contain defamatory information, information that is unlawful to publish, which would breach an individual’s right to privacy or is confidential or contractually protected from disclosure cannot be placed on the Disclosure Log.
Proof of identity and authority:
Proof of identity is required for personal information requests only. This can be made through the administrative access scheme or a formal application.
Applicants must provide a current certified copy of their identity. Should you wish to present the original copy of your identity, please contact the Hadom Group’s RTI/Privacy Officer to request this to be arranged.
When someone is acting on behalf of the applicant, they must provide:
Evidence that they have current authority to act on your behalf,
a current certified copy of their proof of identity, and
a current certified copy of your proof of identity.
Visit the Office of the Information Commissioner Queensland’s (OICQ) page to find out the current valid forms of evidence of authority and identity.
Applications, enquiries, and complaints should be directed to:
Email: info@hadom.net
Hours
Monday–Friday
10 am–6 pm
Phone
+61 28 00 75 150
Mobile: +614 52 555 786 (WhatsApp)
Website: www.hadom.net
Post: RTI/Privacy Officer
Office Address: 81-83 Campbell Street, Surry Hills, NSW 2010, Australia,